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Smart 11+ Tuition Privacy Policy

This document aims to provide clarity about the information we keep about you, where we keep it, and what you can do if you want to view, amend or have the information deleted. First and foremost, Smart 11+ Tuition isn’t going to sell your data, trade it with other organisations or give it to other companies for marketing purposes. This information will remain within the Smart 11+ Tuition company unless you request for it to be removed. Our Data Guardian, Mark, will be more than happy to help you with this.

The rest of this policy will break down further our dedication to your privacy, detailing the sort of data which we might hold, how it is stored and what to do if you want us to change the information or your contact preferences.

What Information We Hold

  • Your name, and the names of your children.
  • Your contact details including email address.
  • Demographic information such as your postcode, preferences and interests.

What We Do With The Information Held

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. More information on emails is detailed below.

Cookies Policy

Cookies are small files which are stored on your computer. You’ll usually see a cookie policy on most websites. Cookies hold a small amount of data specific to you and the website and can be accessed either by the web server or the client computer.

We may collect cookies for the purposes of ensuring the site meets the standards set by search engines, making sure the content on the website is relevant by tracking a user’s journey through the website or using it to create a profile for our users in order to try and find others who might be interested in our products or services. This could include data that search engines or social media sites hold about you.

Emails from Smart 11+ Tuition

We may from time to time send you an email, either in the form of a newsletter or telling you about other products or services that Smart 11+ Tuition offers which might be of interest to you. We may also communicate with you about your child if you have asked for us to communicate with you that way. We might also ask you to complete surveys on your child’s experience with us.

When we send you emails, we do so because you have either given your consent to receive them, or you are a customer and so you give implicit consent for us to email you about your child.

At any point, you can ask to be removed from our mailing list. However, this might mean you miss out on important information, so if you’d rather receive emails at a different frequency or just on a set topic, please let us know so we can meet your requirements.

Your Rights to View, Amend or Change the Information Which is Held

If you would like to find out what data we holabout you or your child, you can contact Sam, Principal Tutor, who will refer you to our data guardian, Mark. You can also ask for any data to be amended or removed, as per your rights under the GDPR laws from 25th May 2018.

 

This policy was created on 07/06/2018 and will be reviewed on 07/06/2019.

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Speak to an 11+ Expert

Amy1

Amy

Area Manager – Solihull and Sutton Coldfield
Head of Curriculum Development

Amy is a qualified teacher with 15 years experience.  She did her PGSE following her BA Hons in Education and more than anything Amy is ardent about curriculum and developing unique resources to support children on their educational journey. 

In one of her previous roles, she created and delivered a bespoke curriculum to help children with additional needs reach the national standards in SATs tests. 

Here at Smart 11+ Tuition, with a team of 11+ experts, Amy has implemented the creation, design, and release of the Smart 11+ Success ™ Course.

Katie1

Katie

Area Manager – Kings Heath and Harborne

Katie is currently completing her Doctorate in Shakespeare and Renaissance Drama at Kings College London, following from her Masters and Undergraduate from two red brick Universities. Katie is passionate about writing and encouraging others to develop their love of all things English! 

Katie loves working in the educational sector. Having qualified as a teaching assistant in 2021, Katie has built up her experience training both adults and children and is eager to support young children in their aspirational career paths.

Emily-Steimle

Emily

Principal

Emily is in experienced in educational development, having worked for high-end retail chains and then youth education charities. Emily graduated from University of Birmingham with a BSc in Geography. 

Her biggest role to date has been becoming a mum to two beautiful children and has really focused Emily’s personal aim to expand on the academic opportunities for young people, whilst providing exceptional support and guidance to parents and carers.

Having worked at Smart 11+ Tuition since its infancy, Emily has been integral to the development, planning, and implementation of the company’s ethos and growth. With care and integrity at the heart of everything Emily does, she has directed the company to change children’s lives through bespoke educational support, resources, and opportunities. 

Across all the branches at Smart 11+ Tuition, Emily aims to get best possible outcome for each and every one of our pupils.

Sam

Founder

Our founder, Sam is a qualified teacher, with over 15 years’ experience in education. He is dedicated to empowering opportunities for children to learn and develop in a friendly and resourceful environment. Sam is focussed on Smart 11+ Tuition and has been working on providing further access to our outstanding resources and development prospects for children across the West Midlands.

Recently, Sam and the curriculum team at Smart 11+ have remodelled the 11+ curriculum at the company and have created The Smart 11+ Success Course™. This labour of love has paid off with more children going to their preferred school as a result.

Sam has 3 children of his own and loves spending time with them. He is a parent governor at his children’s primary school and is thrilled by the challenge of overseeing the educational performance at the school. Sam is also an enthusiastic trustee of a local charity who distribute funds to a wide range of social causes.